Returns & Exchanges
At Soma Kratom Direct, we want you to be completely satisfied with your purchase. If your item isn't a perfect fit, you can return or exchange any unworn and unwashed apparel within 30 days of delivery.
Initiate Your Request
Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all tags are attached and the merchandise is in its original condition.
Attach the Shipping Label
Print the prepaid shipping label provided via email and affix it to the outside of your package before dropping it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing